The Peach Hut – Gift Card Terms & Conditions

 

1. No Expiry Date

The Peach Hut gift cards have no expiry date and can be redeemed at any time.

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2. Redemption

Gift cards can be redeemed against eligible Peach Hut products, craft kits, workshops and services.

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3. How to Redeem

Customers must enter their unique gift card code at checkout when making an online purchase or provide the code when making a booking, where applicable.

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4. Partial Redemption

Gift cards can be used across multiple purchases. Customers do not need to spend the full gift card balance in one transaction. For example, if a customer has a £30 gift card and spends £15, the remaining £15 will stay on the gift card for future purchases.

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5. Remaining Balance

Any unused balance will remain available for future purchases until the full value has been redeemed. Customers are responsible for keeping their unique gift card code safe to access any remaining balance.

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6. Additional Payments

If a purchase exceeds the available gift card balance, the remaining amount must be paid using an alternative payment method.

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7. Non-Refundable

Gift cards are non-refundable and cannot be exchanged for cash, either in full or in part, except where required by law.

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8. Lost or Stolen Gift Cards

Customers are responsible for keeping their gift card and unique redemption code safe. The Peach Hut cannot guarantee replacement or reimbursement of lost, stolen or unauthorised gift cards.

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9. Transferability

Gift cards may be gifted or transferred to another person but cannot be resold for commercial purposes.

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10. Promotional Offers

Gift cards cannot be used in conjunction with other promotional discounts or offers unless expressly stated by The Peach Hut.

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11. Cancellations and Refunds

Where a purchase made using a gift card is eligible for a refund under The Peach Hut's Returns, Refunds or Cancellation Policy, any refund will be returned to the original gift card balance rather than issued as cash, except where required by law.

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12. Delivery

Gift cards are delivered electronically by email to the email address provided at the time of purchase. Customers should ensure that the email address entered at checkout is correct.

Gift cards are not physically posted unless expressly stated otherwise.

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13. Incorrect Email Address

Customers are responsible for providing the correct recipient email address when purchasing a gift card. If an incorrect email address is entered, customers should contact The Peach Hut as soon as possible.

Where the gift card has not yet been redeemed, The Peach Hut will make reasonable efforts to assist with correcting the email address or resending the gift card. However, The Peach Hut cannot guarantee that a gift card can be recovered, redirected or replaced where it has already been accessed or redeemed.

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14. Non-Receipt of Gift Card

If a gift card has been purchased but the recipient has not received the email, customers should first check their junk, spam or promotions folders.

If the gift card still cannot be located, customers should contact The Peach Hut using the contact details provided on the website so that we can assist in locating or resending the gift card where possible.

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15. Gift Card Security

The unique gift card code should be treated as confidential and kept safe. Anyone in possession of the code may be able to use the available gift card balance.

The Peach Hut is not responsible for transactions made using a gift card where the customer has shared, lost or otherwise allowed access to the gift card code, except where required by law.

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16. Changes to Terms

The Peach Hut reserves the right to update these terms and conditions where necessary. Any changes will not affect the validity or existing balance of gift cards already purchased, except where required by law.

 

17. Statutory Rights

Nothing in these terms and conditions affects your statutory rights as a consumer. Where any provision of these terms conflicts with applicable consumer law, the relevant legal requirements will apply.