Before Our Events
We Can't Wait to Get Creative With You!
We're so excited to welcome you to a Peach Hut Event Workshop!
Our events are designed to be fun, relaxed and creative, so we've put together some useful information to help you know what to expect before you arrive.
Please take a few minutes to read through the information below before attending your event.
Venue & Event Setup
Venue information: The Peach Hut selects and arranges the venue for each Event Workshop. Your event location, address and any relevant arrival information will be provided with your booking information.
Getting there: Please check the venue location and travel arrangements in advance and allow enough time to arrive before the advertised start time.
Your crafting space: We'll arrange your crafting space and provide the materials and equipment needed for the activity, as outlined in your event listing.
Looking after the venue: Please treat the venue, furnishings, equipment and crafting areas with care. Follow your Peach Hut host's instructions when using craft materials and equipment.
Outdoor events: If your Event Workshop takes place outdoors, we'll provide information about the location and any arrangements relating to unsuitable weather.
What to Wear
We recommend wearing comfortable clothing and footwear that you don't mind getting a little messy.
Some events may have a particular theme, so you're welcome to dress up and get into the spirit of the occasion!
Where aprons are provided, please use them as instructed. They can help protect your clothing, but they cannot guarantee that stains or spills will be avoided.
Please consider the materials being used when choosing what to wear, particularly for activities involving paint, glue, wax or other craft supplies.
Allergies, Accessibility & Additional Requirements
Please let us know in advance if you have any allergies, sensitivities, accessibility requirements or other needs that may affect your participation.
Our Event Workshops may involve materials such as paints, adhesives, fragrances, candle wax, soil, plants, glass and other craft supplies.
If your event involves food or edible ingredients, please let us know about any relevant allergies or dietary requirements before attending.
We cannot guarantee an allergen-free environment. If you're concerned about a particular material, please contact us before your event so we can discuss its suitability.
If you have accessibility requirements or need assistance accessing the venue or taking part in the activity, please contact us before your event so we can discuss what arrangements may be available.
Arriving on Time
Please arrive at the advertised start time shown on your event information.
We recommend allowing enough time to travel to the venue, find the entrance and get settled before the Event Workshop begins.
When you arrive, your Peach Hut host will welcome you and explain the activity, materials and any relevant safety information.
If you're late: Late arrival may mean you miss part of the introduction, demonstration or important instructions. We cannot guarantee that missed instructions or activities can be repeated.
Please also note that events will normally finish at the scheduled time, so plan your journey accordingly.
Children's Events
Some Event Workshops may be suitable for children, while others may have age restrictions or additional supervision requirements.
Please check the individual event listing before booking.
Where children attend, a responsible adult may be required to remain present throughout the event and is responsible for the child or children in their care unless otherwise agreed with The Peach Hut.
Children must follow the instructions provided by the Peach Hut host and use craft materials and equipment only as directed.
If your child has any allergies, accessibility requirements or additional needs, please let us know before the event so we can discuss whether the activity is suitable.
Looking After the Venue & Equipment
We want everyone to enjoy their event, so please:
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Follow your Peach Hut host's instructions.
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Treat the venue, furnishings, crafting areas and equipment with care.
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Use craft materials and equipment only as instructed.
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Report any spills, breakages, accidents or safety concerns to your host as soon as possible.
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Keep your workspace reasonably tidy and follow instructions for disposing of craft waste.
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Return any reusable equipment supplied by The Peach Hut at the end of the session.
You may be responsible for damage caused by your actions, subject to our Terms & Conditions and applicable law.
Cancellations & Changes
Event Workshops are ticketed events held on specific dates, so tickets are generally non-refundable once purchased.
If you can no longer attend, please contact us as soon as possible. While a refund is not normally available, we may be able to transfer your ticket to another person or, where availability allows, another Event Workshop at our discretion.
Any transfer or booking change must be agreed with The Peach Hut and is subject to availability.
If The Peach Hut needs to cancel, reschedule or make significant changes to an Event Workshop, including changes to the venue, date, time or activity, we'll communicate the relevant information to affected ticket holders as soon as reasonably possible and provide any available options in accordance with our Terms & Conditions.
For full details, please see our Terms & Conditions.
Most Importantly... Have Fun!
Our Event Workshops are all about being creative, trying something new and enjoying the experience.
Whether you're joining us on your own, with friends, family or as part of a celebration, we want you to have a brilliant time.
Follow your host's guidance, respect your fellow crafters and don't worry about making everything perfect — it's all part of the fun!
We can't wait to welcome you, get creative together and see what you make.
If you have any questions or requirements before your event, please contact us at:
The Peach Hut – Crafting experiences, wherever you are.