Event Workshop Conditions & House Rules
The Peach Hut is committed to providing a safe, welcoming and creative environment for everyone attending our Event Workshops.
Our Event Workshops are ticketed, in-person craft events organised and delivered by The Peach Hut. We select and arrange the venue, date and event arrangements, and customers purchase individual tickets or group places to attend.
These conditions apply to all participants attending a Peach Hut Event Workshop.
By attending an Event Workshop, you agree to follow these conditions and any additional safety instructions provided by your Peach Hut host.
1. Participation, Conduct & Respect
Respect for Others
We expect all participants to treat Peach Hut hosts, other attendees, venue staff and members of the public with courtesy and respect.
Harassment, bullying, discrimination, threatening behaviour, violence or abusive language will not be tolerated.
Following Instructions
Participants must follow reasonable instructions given by The Peach Hut regarding activities, equipment, materials and safety.
Please listen carefully to demonstrations and allow others the opportunity to learn and participate.
Disruptive Behaviour
We reserve the right to pause or stop an activity, or ask a participant to leave, where their behaviour creates a safety risk or seriously disrupts the Event Workshop.
Any refund will be considered in accordance with our Terms & Conditions and applicable law.
Alcohol & Intoxication
The Peach Hut does not supply alcohol as part of its standard Event Workshop service.
Where alcohol is independently available at a venue, it must be consumed responsibly. We reserve the right to refuse participation where intoxication or related behaviour creates a safety concern.
Illegal Substances
Illegal substances must not be brought to or used during an Event Workshop.
We may stop participation where we reasonably believe that illegal activity or a serious safety risk is occurring and may contact the relevant authorities where appropriate.
2. Craft Materials & Event Workshop Safety
Safe Use of Materials
Event Workshops may involve materials such as paints, glues, dyes, candle-making wax, fragrances, soil, plants, glass, beads, scissors, needles, tools and other craft supplies.
Some activities require particular care.
Equipment and Tools
All tools, equipment and materials must be used only as instructed and for their intended purpose.
Equipment must not be misused, thrown, removed from the venue without permission or used for purposes other than the activity for which it is provided.
Hot Materials & Sharp Objects
Activities involving hot wax, heated equipment, glass, needles or sharp tools require particular care.
Participants must follow all safety instructions and must not handle equipment they have not been instructed or permitted to use.
Accidents & Hazards
Please inform your Peach Hut host immediately of any accident, injury, spill, breakage or safety concern.
Unsafe Activities
The Peach Hut may pause, adapt or stop an activity where we reasonably believe that continuing would present a safety risk.
3. Allergies, Sensitivities & Personal Requirements
Let Us Know in Advance
Please inform The Peach Hut before your Event Workshop if you have any known allergies, sensitivities, accessibility requirements or other needs that may affect your participation.
Craft Materials
Depending on the activity, materials may include fragrances, adhesives, paints, dyes, plants, soil, metals, glass, beads and other substances that may cause irritation or allergic reactions.
Participant Awareness
Please familiarise yourself with the materials being used and avoid any substances you know or suspect may cause a reaction.
If you have concerns about a particular material, please speak to your Peach Hut host before using it.
Allergen Information
We cannot guarantee that all Event Workshop materials or environments will be free from allergens or irritants.
Where reasonably available, we can provide information about materials used in the activity.
Food-Based Activities
The Peach Hut does not provide general food or refreshments as part of its standard Event Workshop service.
Where an Event Workshop involves edible ingredients or food-based crafting, relevant ingredients and potential allergens will be communicated where appropriate.
4. Clothing, Personal Belongings & Finished Crafts
Suitable Clothing
Crafting can be messy! We recommend wearing comfortable clothing and footwear that you don't mind getting marked or stained.
Some Event Workshops may have a particular theme, so you're welcome to dress up and have fun.
Aprons & Protection
Where aprons or other protective equipment are provided, please use them as instructed.
Protective equipment may reduce the risk of staining but cannot guarantee that clothing or belongings will remain undamaged.
Personal Belongings
Participants are responsible for their own personal belongings throughout the Event Workshop.
Please keep valuables and personal items away from work surfaces and craft materials.
The Peach Hut cannot accept responsibility for personal belongings that are lost, damaged or left unattended, except where required by law.
Finished Crafts
Unless otherwise stated in the event listing, participants may take their finished creations home.
Some items may require additional drying, curing or setting time before they can be safely transported or used. Please follow any care instructions provided by your Peach Hut host.
5. Venue, Cleanliness & Property Protection
Looking After the Venue
The Peach Hut selects and arranges the venue for each Event Workshop.
Participants must follow the venue's rules and any reasonable instructions provided by The Peach Hut or venue staff.
Work Surfaces & Property
Please take reasonable care of the venue, furnishings, work surfaces and equipment.
Any venue-specific restrictions or instructions must be followed.
Materials & Spills
Please handle craft materials carefully and inform your Peach Hut host immediately of any spill, breakage or accidental damage.
Cleaning Up
Please follow your host's instructions for tidying your workspace and disposing of craft waste.
Damage to Property
Participants must take reasonable care of the venue and all equipment.
Where damage is caused by a participant's actions or failure to follow reasonable instructions, The Peach Hut may seek reasonable costs for repair, replacement or additional cleaning where legally appropriate.
Peach Hut Equipment
All reusable tools, equipment and unused materials supplied by The Peach Hut must remain at the event and be returned to your host at the end of the session unless otherwise agreed.
6. Arrival, Access & Event Timing
Venue Information
Your event location, address and relevant arrival information will be provided with your booking or event information.
Please check this information carefully before attending.
Arrival
Please arrive at the advertised start time.
We recommend allowing enough time to travel to the venue, find the entrance and get settled before the Event Workshop begins.
Late Arrivals
Late arrivals may miss demonstrations, introductions or important safety instructions.
We will make reasonable efforts to accommodate late arrivals where practical, but we cannot guarantee that missed instructions or activities can be repeated.
The Event Workshop will normally finish at the advertised time.
Venue Access
Please follow any access, parking, entry or other instructions provided by The Peach Hut or the event venue.
7. Photography, Filming & Privacy
Personal Photography
You are welcome to take photographs or videos of your own work and your experience, provided this does not disrupt the Event Workshop.
Please do not photograph or film other attendees without their permission.
Respecting Others
Please obtain permission before photographing or filming other participants, venue staff or anyone who may be identifiable in your images.
Promotional Photography
The Peach Hut may occasionally take photographs or videos during Event Workshops for use on our website, social media or other promotional materials.
We will seek appropriate permission before using identifiable images of participants for promotional purposes.
Children
Identifiable images of children will not be used for promotional purposes without appropriate parental or guardian consent.
Opting Out
If you do not wish to appear in promotional photographs or videos, please let your Peach Hut host know before or during the event.
We will take reasonable steps to respect your wishes.
8. Children's Event Workshops
Some Event Workshops may be suitable for children, while others may have age restrictions or additional supervision requirements.
Please check the individual event listing before booking.
Supervision
Where children attend, a responsible adult may be required to remain present throughout the Event Workshop.
The required level of supervision may vary depending on the particular activity, age of participants and materials being used.
Unless expressly agreed otherwise, the responsible adult remains responsible for the children in their care throughout the event.
Safe Participation
Children must follow the instructions provided by the Peach Hut host and use craft materials and equipment only as directed.
Children must not be left without the agreed supervision arrangements.
Age-Appropriate Activities
Children must only use materials and equipment suitable for their age and the activity.
Any restrictions relating to hot wax, sharp tools, glass, adhesives or other potentially hazardous materials must be followed.
Behaviour & Safety
Supervising adults are expected to support the Peach Hut host in maintaining safe and appropriate behaviour.
We may pause or stop an activity if a child or group presents a safety risk.
Allergies & Additional Needs
Please notify The Peach Hut before the event of any relevant allergies, sensitivities, accessibility requirements or other needs so we can discuss whether the activity and materials are suitable.
9. Outdoor Event Workshops & Weather
Some Event Workshops may take place outdoors.
Suitable Environment
The Peach Hut will select and arrange the venue or location for the Event Workshop and will consider the suitability of the environment for the planned activity.
Weather Conditions
Where weather conditions may affect an outdoor Event Workshop, The Peach Hut will assess the situation and communicate any necessary arrangements to affected ticket holders.
Unsafe Conditions
The Peach Hut may adapt, delay, relocate or stop an outdoor activity if weather conditions make it unsafe or impractical to continue.
Alternative Arrangements
Where an outdoor Event Workshop cannot proceed as planned, The Peach Hut will communicate the available arrangements to affected customers in accordance with our Terms & Conditions.
10. Craft Kits & Independent Use at Home
The Peach Hut also sells Craft Kits for customers to enjoy independently at home.
Craft Kits are separate from our in-person Event Workshops.
Independent Use
Craft Kits are designed for customers to use independently.
Purchasing a Craft Kit does not include an Event Workshop, instructor, hosted session, venue or in-person support unless this is expressly stated in the product description.
Product Instructions
Customers must follow the instructions, safety information and age recommendations supplied with their Craft Kit.
Safe Handling
Craft materials and tools must be used responsibly and only for their intended purpose.
Customers should take appropriate care when using materials that may involve adhesives, sharp tools, glass, small components or other potentially hazardous items.
Children
Children using Craft Kits must be appropriately supervised by a responsible adult, taking into account their age, the materials supplied and the activity being completed.
Allergies & Sensitivities
Customers should check the materials included in their Craft Kit and avoid using any substances they know or suspect may cause a reaction.
Finished Crafts
Customers should follow any drying, curing, setting, storage or care instructions supplied with their Craft Kit.
Purchasing a Craft Kit does not mean that The Peach Hut will attend the customer's home or provide an in-person Event Workshop.
11. Final Conditions
Cooperation
All participants are expected to cooperate with the Peach Hut host and follow reasonable instructions throughout the Event Workshop.
Right to Refuse or End Participation
The Peach Hut may refuse or discontinue participation where reasonably necessary to protect safety, prevent serious disruption or comply with the law.
Any refund will be considered in accordance with the applicable booking terms and legal requirements.
Acceptance
By attending a Peach Hut Event Workshop, you agree to follow these Event Workshop Conditions & House Rules.
Relationship with Our Terms & Conditions
These conditions cover practical arrangements, conduct and safety at Event Workshops.
They do not replace The Peach Hut's Terms & Conditions, which contain the full terms relating to bookings, payments, cancellations, refunds and other contractual matters.
Questions
If you have any questions about these conditions, the suitability of an Event Workshop or any requirements you may have before attending, please contact us at:
The Peach Hut – Crafting experiences, wherever you are.